Eyeconic Prints | Terms of Sale, Shipping & Returns
Operated by Eyeconic Shutter LLC
Effective Date: [11/1/26]
Thank you for choosing Eyeconic Prints. Each piece of photographic artwork is thoughtfully selected and professionally produced to bring beautiful imagery into your home, office, or personal collection.
We want your purchasing experience to be clear, straightforward, and enjoyable. Please review the following terms before placing an order.
These terms apply to physical artwork purchased through Eyeconic Prints at EyeconicShutter.com. Photography bookings and other professional services offered by Eyeconic Shutter LLC are governed by their respective service agreements.
1. Print Production and Fulfillment
All Eyeconic Prints artwork is produced on demand through our professional printing and fulfillment partner, Printique, an Adorama company.
Each print is individually produced according to the artwork, dimensions, material, and finishing options selected at checkout.
Because our products are made to order, production generally begins after an order has been submitted and accepted for fulfillment.
Eyeconic Shutter LLC manages customer purchases and coordinates fulfillment-related concerns with Printique.
For questions about an Eyeconic Prints purchase, please contact Eyeconic Shutter LLC directly rather than contacting Printique.
2. Orders, Pricing, and Product Details
Please review your order carefully before completing checkout.
Customers are responsible for confirming the selected artwork, size, material, quantity, shipping address, and other available product options.
Product prices are displayed in U.S. dollars unless otherwise indicated. Applicable taxes and shipping charges are calculated and disclosed during checkout.
We reserve the right to correct product listing errors, update prices, or discontinue products. If a significant pricing or availability error affects an order already placed, we will contact you to discuss the available options, including cancellation and a full refund.
3. Made-to-Order Returns and Exchanges
All Eyeconic Prints artwork is made to order.
Because each print is produced specifically for the customer, we do not offer returns or exchanges for the following reasons:
Change of mind or buyer's remorse.
Incorrect size or material selected by the customer.
Preference for a different image or artwork.
Personal decorating preferences.
Minor differences between on-screen colors and the finished print.
This policy does not limit your rights regarding damaged, defective, incorrectly fulfilled, or materially misrepresented products, or any other rights provided by applicable law.
4. Order Cancellations and Changes
If you need to cancel or modify an order, please contact Eyeconic Shutter LLC as soon as possible.
Before production: We will attempt to cancel or modify your order. If cancellation is confirmed before production begins, you will receive a full refund.
After production begins: Changes or cancellation may no longer be possible. If a cancellation remains available, we will explain any applicable deductions and the refund amount before proceeding.
After shipment: Orders generally cannot be canceled once they have shipped.
Submitting a cancellation request does not guarantee that an order can be stopped, since production may begin shortly after purchase.
5. Damaged, Defective, or Incorrect Orders
We take pride in the quality of our artwork and want every customer to receive the product they ordered.
If your print arrives damaged, defective, misprinted, or materially different from what you ordered, please contact us within 30 days of receiving your order.
Include the following information:
Your name and order number.
A description of the issue.
Clear photographs showing the affected print.
Photographs of the packaging if shipping damage occurred.
We will review your concern and coordinate with Printique when necessary.
For confirmed production defects, shipping damage, or fulfillment errors, we will arrange an appropriate resolution, which may include a replacement, reprint, or refund at no additional cost.
Claims reported after 30 days will be reviewed individually, subject to applicable consumer protection laws.
Please do not return products without first receiving return instructions from Eyeconic Shutter LLC.
6. Shipping and Delivery
Eyeconic Prints orders are professionally produced and shipped through Printique.
Printique currently supports fulfillment to destinations within the United States and Canada. Actual shipping availability is determined by the options offered during checkout.
Shipping charges and estimated delivery dates depend on the product, destination, and shipping method selected.
Delivery estimates are not guaranteed arrival dates.
Processing and transit times may be affected by production schedules, carrier disruptions, holidays, severe weather, or other circumstances beyond our reasonable control.
If a significant delay occurs, we will work with the fulfillment provider and communicate available options, including cancellation or refunds where required by law.
7. Lost, Missing, or Delayed Packages
If your order has not arrived by the estimated delivery date or tracking information indicates a problem, please contact us promptly.
We will work with Printique and the shipping carrier to investigate the shipment and determine an appropriate resolution.
If tracking shows a package as delivered but you cannot locate it, please verify the delivery address and check with household members, building management, or the carrier before contacting us.
Orders sent to an incorrect address provided during checkout may require additional shipping or replacement charges. We will review these situations individually.
8. Print Quality and Color Accuracy
We strive to present our artwork as accurately as possible through our website.
However, the appearance of a finished photographic print may vary slightly from images viewed on a computer, tablet, or smartphone.
Differences may result from:
Screen brightness and color calibration.
Print material, surface texture, and finish.
Lighting conditions where the artwork is displayed.
Minor variations in printing and production.
Cropping or image proportions associated with selected dimensions.
These differences are normal characteristics of physical photographic printing.
If the finished product is materially different from the artwork or specifications represented in your order, please contact us for review.
9. Copyright and Intellectual Property
All original photographic artwork offered through Eyeconic Prints is protected by applicable copyright and intellectual property laws.
Unless expressly stated otherwise, all rights to the artwork remain with Eyeconic Shutter LLC or the respective copyright owner.
Purchasing a physical print transfers ownership of that physical item, but does not transfer copyright or grant reproduction rights.
Artwork may not be copied, reproduced, digitally distributed, resold as reproductions, commercially licensed, or used to create derivative products without prior written permission from the copyright owner.
Customers are welcome to display their purchased physical artwork in their homes, offices, and other lawful settings.
10. Customer Information and Privacy
Customer information provided during checkout is used to process purchases, coordinate production and fulfillment, communicate order updates, and provide customer support.
Information necessary to fulfill an order may be shared with authorized service providers, including payment processors, Printique, and shipping carriers.
For additional information regarding the collection and handling of personal information, please review our Privacy Policy available on EyeconicShutter.com.
11. Responsibility and Consumer Rights
Eyeconic Shutter LLC strives to provide accurate product descriptions, reliable fulfillment, and responsive customer service.
We are not responsible for losses arising solely from circumstances outside our reasonable control, except where responsibility is imposed by applicable law.
To the extent permitted by applicable law, Eyeconic Shutter LLC is not liable for indirect or consequential losses arising from the purchase or use of our products.
Nothing in these terms excludes, restricts, or overrides consumer rights or remedies that cannot lawfully be limited.
12. Changes to These Terms
Eyeconic Shutter LLC may update these terms periodically to reflect changes in our products, fulfillment operations, or applicable requirements.
Updates will be posted on this page with a revised effective date.
Unless otherwise required by law, the terms in effect when an order is placed will apply to that purchase.
13. Contact and Customer Support
For questions about orders, shipping, product quality, refunds, or other concerns, please contact us directly.
Eyeconic Shutter LLC / Eyeconic Prints
Redondo Beach, California
Email: Mike.DeMarco21@gmail.com
Phone: (818) 963-6677
Website: https://www.eyeconicshutter.com
Contact Page: https://www.eyeconicshutter.com/contact
We appreciate your support of independent photographic artwork and look forward to helping you bring Eyeconic Prints into your space.
Eyeconic Shutter LLC
Ideas... Create.. Reality.